“We’ve gotten a lot of great interaction with reviews on flavors and more. It really shows the dynamic platform and two-way communication between our business and our customer base. More importantly, it shows that we have immediate growth of our customer base as we collect all that important customer data.”
“Answering came at a great time. Everyone on our team is doing more than one job and were getting called for some of the most simple questions that could have been found had guests looked at our website. Answering being there to filter those questions and make sure the calls that do come through are genuine needs, it makes answering the phone more worthwhile.”