“I’ve worked with PPS and Jeremy on several occasions and highly recommend him! He is a skilled professional. He is unassuming and has an ability to make people feel comfortable in uncomfortable situations. I hired PPS to help with some interpersonal conflicts at work. The conflicts affected the organization to the point that valuable employees might quit, or have to be let go. In just a few sessions, Jeremy guided us through a process that turned things around. Jeremy provided simple to understand tools that continue to help us work through issues, communicate in positive ways, and maintain trusting and supportive relationships. I was so impressed with Jeremy’s skills and knowledge I subsequently brought PPS in to conduct customer service training. Jeremy held a workshop for our customer service team members most of which are high school and college-age at the beginning of their work lives. He taught techniques and offered tips to help our team members remain calm and professional in difficult situations. He included roleplay scenarios that were particularly helpful. The things our team members learned in the workshop will benefit them in all aspects of their lives. During the workshop I remember thinking I wish someone had provided me that training early in my career.”