PMC Testimonials

"We wanted a solution to significantly improve our customer offering, set us apart from the competition and offer a platform to market complementary services. We already knew PMC plus their business change and implementation skills. In 2004 we asked them to conduct a full business systems review to identify constraints and issues with our current system and the change needed to support our strategic growth plans. Our vision was to create a multi-channel business, remove scalability issues, enable customer self-service and local service through new channels."

"The negativity that surrounds UAT is surprising. When a store system goes wrong it happens in front of your customers. Some companies prefer to take a risk but that's a shortsighted view. It's not just that one change they need to consider - it's the implications and 'knock on' effects that one change could have on the entire system; effective UAT will remove those issues."