"We considered several vendors for our e-commerce solution and although we had a structured selection methodology the responses were so diverse it was impossible to compare like-for-like. Vendors used different approaches, methodologies and technology solutions. I recognised that we needed some specialist support."
"This is the biggest rollout project the Arcadia Group has ever been challenged to deliver. To ensure success, we engaged PMC to manage the deployment of the new system to all 1600 of our stores nationwide. They conducted a detailed risk analysis, identified potential failure types early on, and ensured meticulous contingency plans were in place. With PMC's detailed planning, technical understanding and retail knowledge, we had the quality assurance we needed to deploy the new system across our entire store portfolio. The fact that only one store out of the 1600 had to be regressed speaks volumes for the planning and professionalism brought to the project."