“My customers are not calling me anymore about complaints. They like the new synchronization and how it works easily for them. We still have requests, but they are requests for synchronizations, not to get the system running again like before.”
"It was a treat to get company executives to go in and look at ideas, post comments and engage with what the crowd was thinking… Those of us on the innovation side, who have been champions of this [approach] for a long time, are excited to see the participation and the results of all the efforts."
“We finally have a single source of truth. Planview PPM Pro gives us the data to better understand what decisions need to be made and how those decisions will impact the business.”
“When my customers are asking me why I can’t get that task done, I can look in Planview Portfolios and easily answer when we can get the work done.”
“During our decision-making process, one crucial point in favor of Planview was the specific expansion capability of the solution. The solution has a broad base and covers essential processes, which is what we need for successful product management now and in the future.”
“Evolve came in and helped us build a path to change and still meet our business objectives in all lines of business.”
“It was just tremendous how we were able to go from implementing something in three to six months to implementing something in a matter of weeks.”
“Project Managers at the top end can now drop projects into Planview’s Work Management solution and use that with teams to get activities done.”
"When we looked at our operations landscape and found that everybody had different databases, spreadsheets & tools for project management. A customer would ask us for updates and providing an answer quickly was quite difficult. That’s one of the gaps we closed by obtaining a single platform across the business. All that information is in one place and it is now our source of truth."
“Culture and people have been the core of what we’ve been trying to do, and with Planview front and center, we have created a pathway for innovation.”
“Planview’s PSA solution is the trusted source of truth for all the data, replacing multiple spreadsheets, and housing project and financial data in one system. It integrates with Salesforce and Jira, which was a critical component of the evaluation process, so we can send and receive data to and from both platforms. That is key as we continue to grow, but also as we work with our clients. We have a premium product, so it’s critical to offer a premium experience.”
"We’re going to continue to engage with Planview and our Customer Success Manager on Shiji’s Delivery Growth and Strategic Plans."
“Using Planview, we have more effective cross-functional involvement and communication for gate management. It’s very easy for all stakeholder groups to go into Planview and provide input. We also have better risk mitigation and a single source of truth now for gate management, instead of emails and Excel files on SharePoint. The integration with Anaplan was critical to import financial KPIs for products and do a more efficient analysis at gate review to decide if a product should move forward or not.”
“The question was, how do we increase the speed of value delivery as efficiently and as cost-effectively as possible? To be efficient, we needed to know what steps in the process were slowing us down. Given the scope and scale of our SAFe implementation, it was very likely there wasn’t just one answer to that question."
“While legacy metrics may make sense in a department where they have numbers that can predict success, a lot of this approach doesn't work well with knowledge work or creating and delivering software. These numbers aren't worth much if goals themselves don't lead to better outcomes.”