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We appreciate the opportunity to utilize AI in a way that serves our readers with faster responses but still ensures that every time a reader interacts with EdWeek, they are interacting with a human. This hybrid approach sped up pre-existing processes while allowing us to stay true to our values.
At EdWeek, the constraint wasn't headcount, it was how tickets were processed. By automating account lookup, evaluation, and response drafting, we reduced resolution time by 64% with no additional resources.
Piano is a fast-growing enterprise SaaS company headquartered in New York City. Their award-winning software powers hundreds of leading media websites including GateHouse, Business Insider, Grupo Abril, NBC, Condé Nast, …
Poool Membership & Subscription Suite - all-in-one audience conversion, management and retention platform to turn content into business. Poool products give marketing teams the autonomy to drive their reader revenue …
Memberful is a professional membership software used by web creators, helping them sell memberships to their audience. Memberful was founded in 2013. They help independent publishers, educators, and creators sell …
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