Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 325 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324TestimonialsView
  • 325Case StudiesView
  • 160Customer VideosView
Customer Rating Review Scorebased on 6028 reference ratings
4.7/5.0 (6028)
  • Market Leader 2025 2025
    Spring 2025Market LeaderCredit Decisioning Software
  • Market Leader 2025 2025
    Winter 2025Market LeaderRobotic Process Automation Software

Featured Testimonials

  • “The benefit of Pega? No more swivel chair. It's one system. Clinicians don't have to go into two. Pega's talking to both of them.”

  • “The really cool thing about these benefits is the number of applications or use cases we've developed. They tend to be really sticky and stable, so they continue to deliver value year after year. So five years down the line, they're still delivering value for that initial upfront investment.”

  • "We’re redefining how we interact with our agents and how agents interact with their customers, the insured."

Featured Case Studies

  • Global Leader in Power Generation - Customer Case Study

  • Anthem delivers personalized customer experiences with Pega

  • Ford Driving CX improvements with next-best-action

Featured Customer Videos

Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 325 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.