Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 325 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324 Testimonials View
  • 325 Case Studies View
  • 160 Customer Videos View
Customer Rating Review Score based on 6601 reference ratings
4.7/5.0 (6601)
  • Winter 2026 Market Leader Robotic Process Automation Software
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Featured Testimonials

  • "We’re using one platform for all of our channels – online banking, mobile, branch, direct mail, email, and telemarketing. All being done within one system, using the same data. That’s …

    Ashley Wyant VP, Decision Platform and Analytics

  • “We used to have a one-size-fits-all approach to retention. With Pega, we’re targeting customers individually—dramatically improving our service levels and reducing our spend.”

    Richard Schultz Head of Operational Performance and Insights, Sales and Customer Division

  • "The most important part of our transformation is making sure that we can keep growing and keep improving our digital relationship with the clients."

    Leopold Martinez Director of Operations
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Featured Case Studies

  • Link Market Services optimizes employee efficiency with Pega WFI

    Michael Kempe Chief Operating Officer

  • Building an integrated quality management system with Pega

  • NTT East streamlines order management with Pega

    Yukimasa Mimura Manager – Digital Transformation Headquarters
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Featured Customer Videos

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Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 325 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.

FeaturedCustomers has 1,905,359+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.