Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.
“We needed to have an orchestration tool, one that could decide whom, to send what, at what time, and on what channel. That's why we invested in Pega.”
"It prompts that next best action. It gives someone, as a manager, an opportunity to sit down and speak with a specific agent on an opportunity that may be right …
"As we process more than 1.3 billion payments and account for $3 trillion annually, the U.S. Treasury’s Payment Management area needed a creative solution that could handle a massive volume …
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