Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 325 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324TestimonialsView
  • 325Case StudiesView
  • 160Customer VideosView
Customer Rating Review Scorebased on 6267 reference ratings
4.7/5.0 (6267)
  • Market Leader 2025 2025
    Spring 2025Market LeaderCredit Decisioning Software
  • Market Leader 2025 2025
    Winter 2025Market LeaderRobotic Process Automation Software

Featured Testimonials

  • "CHATS represents a major step forward to boost customer and member satisfaction and raise the service, quality, affordability and work environment of Kaiser’s contact centers."

  • "It prompts that next best action. It gives someone, as a manager, an opportunity to sit down and speak with a specific agent on an opportunity that may be right there in front of them."

  • “Pega enables our teams with a single platform where business, development, and design can collaborate on the ideal customer journey, which both digitizes and automates our back-office processes and can be easily extended to customers directly through web and mobile. Pega has accelerated the delivery of customer self-service capabilities and done so in a way which will provide greater reuse and maintainability moving forward.”

Featured Case Studies

  • Link Market Services optimizes employee efficiency with Pega WFI

  • LeasePlan transitions to a fully digital business model with Pega

  • Registers of Scotland Improving efficiency and customer responsiveness of world’s oldest land registry

Featured Customer Videos

Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 325 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.