Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 327 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324 Testimonials View
  • 327 Case Studies View
  • 160 Customer Videos View
Customer Rating Review Score based on 7067 reference ratings
4.7/5.0 (7067)
  • Spring 2026 Market Leader Credit Decisioning Software
    Press Release Report
  • Winter 2026 Market Leader Robotic Process Automation Software
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Featured Testimonials

  • “I had a transaction on my card I didn’t recognize. I was able to submit my request in just a few minutes. All transactions were removed from my card and …

    Royal Bank of Canada

  • “I had high expectations for Pega, and they have been met.”

    Top-Ranked Global Automaker Quality Division, Vice President

  • “This was a new opportunity in the new solution to be able to have uniform business processes that has moved five different lines of business into common ways of doing. …

    Mick Gorham Head of Application Development & Test, Programme Manager of PAS Programme
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Featured Case Studies

  • IP Australia Transforming operations and customer service

    Rob Bollard Chief Information Officer

  • International Insurance Company - Customer Case Study

  • Church Mutual Insurance drives $2.5M in cost savings with Pega

    Rick Meehean Director of Workflow Management
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Featured Customer Videos

  • Unilever transforms master data management, reducing vendor onboarding from days to hours
    Play Video
    Vijay Atal Director Global Master Lead
  • Driving Customer Retention and Increasing Profitability at Oi
    Play Video
    Ricardo de Melo Santos Senior Manager for Customer Retention
  • SSCL Service+ Crushes Complex Business Services for Government
    Play Video
    Graham Cockroft Director of Innovation and Digital Transformation
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Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 327 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.

FeaturedCustomers has 2,092,769+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.