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325 Pegasystems Case Studies

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  • Future-proofing a captive auto finance organization with Pega

  • VodafoneZiggo creates meaningful customer dialogues

    Nicole VerburgDirector, Customer Value Management

  • GE Healthcare radically improves its service contracts process

    Sara JohnsonSales Operations Manager

  • Pfizer Managing Drug Safety Across Global Partnerships

    Jeffrey HansonSenior Information Analyst

  • QBE increases new business and improves retention with Pega

    Julian AndersonHead of Portfolio Management

  • Radial Optimizes Its Contact Centers with Pega Robotics and Workforce Intelligence

    Robin GomezDirector - Data & Analytics

  • Royal Bank of Scotland Group Delivering Personalized Customer Experiences

    Jessica CuthbertsonHead of Data Science & Customer Decisioning

  • Safelite AutoGlass Seamless service for 4 million customers a year

    Matt WegerVP, Application Development

  • Sprint launches personalized retention processes in just 90 days

    Marcelo ClaureCEO

  • The State of Maine Embraces the Pega Cloud to Optimize Citizen Services

    Jim SmithChief Information Officer

  • SunTrust Bank Online customer onboarding grows 400%

    Christian CaspersonVice President, Business Process Lead

  • TalkTalk: Leading a Consumer Revolution

    Alex BirtlesHead of Customer Loyalty Strategy

  • TD Bank Financial Group Increased Resolution Speeds by 70%

    Adrian HopkinsSenior Manager, Technology, Optimization and Solutions

  • Telecom Italia: Unifying the B2B Customer Experience

    Goffredo SdruboliniHead of Customer Care

  • Telstra Complex B2B Provisioning in 8 Instead of 80 Days

    Peter McDonaldGeneral Manager Process Excellence
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