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325 Pegasystems Case Studies

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  • Optimizing Contact Center Efficiency Increases Revenue

  • How BCBS NC drives business value with bots

    Samantha Bureau-JohnsonVice President, Business Process Solutions & Project Management Office

  • BT simplifies global complexity with Pega

    Gerald GriffinSoftware Engineering Manager

  • Citi drives omni-channel, customer-centric experiences with decision science

    Promiti DuttaHead of Analytics Technology and Innovation

  • FDA Center for Devices and Radiological Health transforms with Pega

    Elizabeth McNamaraProgram Director

  • enGen streamlines care for better member outcomes

    Gloria RomeoSVP of Product Development

  • Électricité de France increases upsell with Pega

    Oliver JehlIT Director

  • Arbetsförmedlingen delivers largest digital transformation to date

    Stig MartinssonHead of Digital Decisions and Case Management

  • Department of Veterans Affairs improves access to care

    Rick MarbleSolution Train Engineer

  • HCA Healthcare transforms patient care with Pega

    Barbara CoughlinVice President for Navigation Care and Navigation Operations

  • Standard Chartered Bank creates seamless customer experiences with real-time personalization

    Khachig KabakjianGlobal Chapter Head, Real-time Engagement

  • LeasePlan transitions to a fully digital business model with Pega

    Lex RuijterPlatform Head

  • Verizon transforms its customer experience with AI and automation

    Rahul Murali-VenkataramanExecutive Director

  • Zurich Santander automates underwriting with Pega

    João VianaHead of Customer Strategy

  • Zurich Santander deploys end-to-end digital claims experience

    Renan RodriguesHead of Product Management
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