325 Pegasystems Case Studies

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  • Verizon builds B2B-grade customer engagement platform with Pega’s AI decisioning

  • Erste Group digitizes client onboarding in six months

  • Extended warranty provider improves productivity 42%

  • Bureau of Alcohol, Tobacco, Firearms and Explosives Delivering a modern, unified case management system

  • Highmark de-risks innovation to transform healthcare

  • HSBC Australia Unifying customer experiences

  • California Department of Public Health Improving customer experience with a licensing program built for change

  • Registers of Scotland Improving efficiency and customer responsiveness of world’s oldest land registry

  • New South Wales Department of Planning, Industry and Environment

  • IP Australia Transforming operations and customer service

  • Pega Warranty powers heavy truck manufacturer’s warranty platform

  • OCBC reorients conversations to customer goals

  • Philips Empowering healthcare with connected devices

  • Optum streamlines clinical licensing and certification

  • Print and media company accelerates cash flow and saves $4.5M a year