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325 Pegasystems Case Studies

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  • Coca-Cola mobilizes merchandising, routing, and scheduling with Pega

  • TD Bank Financial Group Increased Resolution Speeds by 70%

    Adrian HopkinsSenior Manager, Technology, Optimization and Solutions

  • Sveriges a-kassor delivers faster care resolution

    Tomas ErikssonChief Executive Officer

  • CareFirst BlueCross BlueShield - Customer Case Study

    Phaedra SwannProgram Manager

  • Bank unlocks value with automation

  • Large Universal Bank - Customer Case Study

  • Large U.S. Retail Bank - Customer Case Study

  • Global Corporate Bank - Customer Case Study

  • American Express - Customer Case Study

    Stuart GreenVice-President, Global Servicing Capabilities

  • Reducing contract cycle time while improving productivity and reducing costs

  • Telecom Customer Care Center Saves 18 Million

  • Optimizing Contact Center Efficiency Increases Revenue

  • UK banking group transforms operations to save £6.3 million and enable superior customer experience

  • Commonwealth Bank of Australia Exceeding customer expectations with personalized conversations

    Angus SullivanGroup Executive, Retail Banking Services

  • How Achmea won over their customers using AI

    Jeroen DijkstraProduct Manager, Omnichannel Personalization
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