22 Paybotic Testimonials

“Paybotic has a great support staff that offers impeccable customer service. Each time we’ve had an issue they’ve been accessible and have taken immediate action, whether it be a simple fix or a device replacement. They have simplified our debit card processing. The debit processors are fast, reliable, and fund the next day.”

“From the beginning of discussions with Paybotic through implementation and continuing operations it has been a great experience. I was contacted by Eric from the sales team and he made a convincing argument to have us switch from another provider to Paybotic for our Point of Banking systems. From the start Eric was clear about what they could provide and gave an accurate and detailed quote for everything. Implementation was a breeze. A gentleman named Aditya called me and we walked through the process in about 15 minutes and I was then able to get all eight POS terminals up and running with no issues. It has been over six months and we haven’t had any issues with the equipment or the service. I have had occasion to call with questions and they all get answered efficiently and to my satisfaction. We receive our bank funding accurately and reliably. We have full access to reporting through their handy portal. Paybotic is turning out to be a strategic partnership for our business and we look forward to taking advantage of a few other offerings in the near future. I recommend them highly.”

“There are several companies that provide debit card processing for cannabis businesses. Paybotic has been by far the best to deal with. Aditya in particular has been incredibly friendly, professional, helpful, and conscientious. For example, on occasion, a terminal will stop working. Aditya will either promptly replace the defective terminal or spend as much time as it takes on the phone to get it working again. Funds are consistently deposited into our bank account the next day. We have never had a deposit go missing. The service requires that the customer enter their PIN and therefore chargebacks are a non-issue. The web portal allows for full transparency of what transactions were processed. Don’t waste time dealing with any of the other processors. Paybotic does the job reliably and professionally.”

“We needed the ability to process credit card transactions asap for CR Pax, as my company services multiple locations across the US. Max and his team at Paybotic understood the need of my business and was able to provide me a domestic payment processing solution that is stable and secure.”

“After wasting time and money with other debit card companies, I finally tried Paybotic. Their team quickly got me setup and I have enjoyed seamless transactions without downtime ever since.”

“Max and team were amazing partners in helping us find a new processing solution. Like many CBD companies, we have lost processing on multiple occasions and were forced into higher risk solutions. Paybotic worked with us to find a long-term solution, with a credible history and high level of service. Thank you Paybotic."

“Paybotic has been reliable since day one! The customer service and attentiveness from Aditya have been second to none from my experience when dealing with cannabis industry-related companies. Paybotic devices have been super reliable and on the one-off chance that there is an issue, they are quick to send a return label and send off new terminals to replace the malfunctioning ones. With their next-day payment deposit and reliable process of funding the bank account, we have a seamless operation without a gap in our funding. We couldn’t be happier to build the base of our business from a customer interaction side with them and look forward to a continued long-term partnership with them.”

“IPN is a team of professionals that are very knowledgeable and experienced in navigating both the payment and cannabis industries. Max, Eveline, and their support team are reliable and always available when we need assistance. I have no hesitation in recommending them to anyone in search of an exceptional payment provider.”

“I’m so happy to submit this testimonial for the excellent services you and your company have provided for Botanica over the years. As a manager at a cannabis business, issues surrounding legal payment arise more often than we would wish. These problems can be numerous and complex. You, Aditya, and Paybotic have assisted with simple resolutions and guidance at every stage of our company’s growth. Whether I need help trouble-shooting a terminal, replacing a part, changing a fee policy or analyzing data, someone is always available and happy to help. The process is so efficient as to exceed my expectations. We always receive payment on time and are always promptly notified of issues or delays. Even our rebates come in a timely manner and the reporting is accurate and easily accessible. I’m so grateful to partner with Paybotic because your team takes the worry and complexity out of accepting debit payments as a cannabis company. Again, happy 2022! We’re so excited to partner with you for more amazing progress in the future.”

“Shout out to Ruben and Aditya, they are always available and provide stellar customer service. Thank you."