22 Paybotic Testimonials

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  • “Paybotic has a great support staff that offers impeccable customer service. Each time we’ve had an issue they’ve been accessible and have taken immediate action, whether it be a simple fix or a device replacement. They have simplified our debit card processing. The debit processors are fast, reliable, and fund …

  • “Shout out to Ruben and Aditya, they are always available and provide stellar customer service. Thank you."

  • “Paybotic provides top-notch customer service. We appreciate that when we call their support number, we reach a real person immediately without having to navigate through a call menu. The Support person is familiar with our account and can quickly get us to a solution and resolve the issue. Their devices …

  • “My overall experience with Paybotic as a debit solution for our business has been fantastic. My biggest concern before implementing these machines was how difficult it was going to be to troubleshoot errors. The machines themselves make it easy for our employees to limit errors on the spot. If we …

  • “There are several companies that provide debit card processing for cannabis businesses. Paybotic has been by far the best to deal with. Aditya in particular has been incredibly friendly, professional, helpful, and conscientious. For example, on occasion, a terminal will stop working. Aditya will either promptly replace the defective terminal …

  • “From the beginning of discussions with Paybotic through implementation and continuing operations it has been a great experience. I was contacted by Eric from the sales team and he made a convincing argument to have us switch from another provider to Paybotic for our Point of Banking systems. From the …

  • “Paybotic has been the most seamless and friendly debit option that I have had the pleasure to work with. Issues with the devices or reporting are handled in real time via their network of customer service representatives that have always been available when we needed them. The devices are reliable …

  • “I’d like to thank you for your continued excellence in customer service! It is an amazing experience to have technical support almost immediately when needed. I can call or email no matter the time or day and get assistance. I’ve had numerous issues with banking and you guys always help …

  • “We needed the ability to process credit card transactions asap for CR Pax, as my company services multiple locations across the US. Max and his team at Paybotic understood the need of my business and was able to provide me a domestic payment processing solution that is stable and secure.”

  • “Max and team were amazing partners in helping us find a new processing solution. Like many CBD companies, we have lost processing on multiple occasions and were forced into higher risk solutions. Paybotic worked with us to find a long-term solution, with a credible history and high level of service. …

  • “We run two small dispensaries that see constant traffic and at times see heavy traffic. It is very important to us to have a payment solutions provider that is available to assist us when problems occur. We are happy to report that problems are far and few between, but when …

  • “The Paybotic chip reader terminal has helped streamline operations at our dispensary by providing a shorter wait time for connectivity and receipts. Customers at Herbiculture have appreciated the chip feature in addition to the traditional swipe feature, as it provides an extra sense of security. So far, we’ve yet to …

  • “Working with Paybotic has been an absolute pleasure, the customer service is almost instant and easy to work with especially when a terminal goes down they will overnight a new one no questions asked. Our company started May of 2020 and we have been with Paybotic since the doors opened. …

  • “High West Cannabis has been utilizing Paybotic as its payment processing solutions provider for the past 4 1/2 years. There are several reasons why we have remained a loyal customer: 1) Customer Service – I have a phone number to a “live person” who actually answers the call. And, they …

  • “After wasting time and money with other debit card companies, I finally tried Paybotic. Their team quickly got me setup and I have enjoyed seamless transactions without downtime ever since.”