“I was given a copy of a board manual that was a two-inch thick notebook that had all the bylaws, policies, phone lists, committee lists, and the meeting dates. The intention was for every board member to update it as the year progressed. We probably know how well that worked. …
“I am telling you, OnBoard really changed us as an organization. It changed us. It totally moved us to the next level. What it did was reinvent us."
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