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Outset

Read 15 Outset reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 3 customer videos to see why companies chose Outset as their Next-Gen AI Software

Outset is a new startup revolutionizing the qualitative research landscape by harnessing the power of ChatGPT to conduct in-depth interviews at scale. Their AI-driven platform enables researchers to conduct thousands of interviews simultaneously in any language, uncovering the 'why' behind participant responses. Outset's innovative AI interviewer not only moderates rich conversations but also probes deeper to extract valuable insights that drive better decision-making.

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  • 15 Testimonials View
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Customer Rating Review Score based on 346 reference ratings
4.8/5.0 (346)
  • Spring 2026 Top Performer Next-Gen AI Software
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15Testimonials

  • "We have high-profile competitors that are a lot bigger than us, They have a lot more people, they have a lot more resources, and we know that they are leveraging …

    Athena Petrides Senior Lead User Experience Researcher

  • “As someone who pioneered video ethnography at Doblin in the 1990s, conducted the first inflight observational video studies in 1996, and spent countless hours in businesses and homes understanding unmet …

    Erik Kiaer Principle

  • "Imagine conducting 150 hours of interviews in three languages — it is not only expensive but also time-consuming plus, analyzing and labeling data from such an amount of data is …

    Leo Velásquez Senior Experiment Designer
14 more testimonials currently locked

11 Case Studies

  • The Power of Reaching Hard-to-Reach Communities with AI

    Brynna Mann Managing Director

  • Doing 3 Months of Research in a Week with Outset

    Emily Sun Senior Manager, Product Design + Research

  • User Interviews Teams up with Outset

    Basel Fakhoury CEO and Co-founder
10 more case studies currently locked

3 Customer Videos

  • How Glassdoor Uncovered Critical Features Missing from It's AI-MVP
    Play Video
    Athena Petrides Senior Lead User Experience Researcher
  • How Hubspot Learned to Speak Its Key Persona's Language
    Play Video
    Jessica Davis Manager Competitive Intelligence
  • How Away Exposed Surprising Behavior from 98% of Shoppers
    Play Video
    Jennifer Lien Senior UX Researcher
2 more videos currently locked

Additional Outset Information & Resources

Read Outset Reviews, Testimonials & Customer References from 15 real Outset customers.

Browse Outset Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Outset.

Watch Outset Customer Videos to learn why 3 businesses chose Outset.

FeaturedCustomers has 1,955,132+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.