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Forsta says that, Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique the first customer they figure out is you. Forsta is the new frontier of customer experience and research technology — a technology company with a difference. The difference is that they collaborate. They listen, they design the solution together. They adapt their market leading experience and research technology to their clients' needs, not the other way around. They exist to inform and inspire the decision makers.
Moxtra was founded around delivering a new generation of collaboration experiences built for the mobile-first digital age. Moxtra's design point couples one-stop, client-centric collaboration workflows with the security and management requirements of today's business. They help businesses deliver client experiences for the digital age. Moxtra is headquartered in Cupertino, California, with offices in New York, London, Singapore, and Bengaluru.
SQM Group is a North American customer experience software firm. SQM provides FCR and CX Insights Software to the call center industry which is powered by a Software as a Service (SaaS) platform. They are a specialist firm for the call center industry in measuring, benchmarking, tracking, and improving FCR. At the heart of their services is SQM™ FCR Insights software, FCR research, best practices consulting, and awarding for FCR performance. They help call centers to improve FCR, deliver a great customer experience, reduce operating costs, and improve the Net Promoter Score.
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