“The support has been really excellent, exemplary in fact – two or three years before we had OrderWise we had new websites built and the service from the web company was disastrous, which I think made us a little bit wary when procuring a new software system. However the service level that OrderWise has provided has really put a lot of people’s minds at rest, we got that from the initial contact with the OrderWise sales guy and it’s just continued from there.”
“They’ve been really good, I think in the early days we were on to them on a fairly regular basis for help with things but certainly now we’ve got a hang of the system I think we’ve probably only put a handful of calls in over the last year. When we do it’s usually little things we’ve not come across before or if we want to do something a bit differently, the support team will call us back or log on and we get a solution or an answer pretty quickly, so yeah couldn’t be happier with that.”












