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"We chose Oracle Service Cloud over Kana for Oracle’s agility, flexibility, payment-card security, and the ability to integrate with our back-office systems. Oracle Service Cloud was the obvious choice to meet our needs in a fast-moving, rapidly expanding market. We have an excellent relationship with Oracle. Our Oracle client-success manager …
"Our goal is to provide excellent service, and the numbers speak for themselves. With Oracle’s Siebel CRM we have achieved a satisfaction rate of 9.5 out of 10, and 98% of the users recommend our service."
Salesforce is powering innovation in sales, service, marketing, community, analytics, apps, and more. Salesforce also put aside 1% of their equity, 1% of their employee's time, and 1% of their product, and formed the Salesforce Foundation. These two key decisions …
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