Optimal Strategix Group (OSG) is a global leader in Customer Experience and Journey Analytics with a unique, world-class technology platform. OSG provides their customers the resources to understand the current and future needs of patients, physicians, consumers, or customers and enable business growth through meaningful experience and engagement strategies. OSG connects data to customer engagement through powerful AI-driven analytics; revealing customer motivations and designing outcome-driven nudges. Their Technology Enabled Services, and SaaS & PaaS products, have successfully delivered business and revenue growth to their customers including some of the biggest Fortune 500 companies by enabling outcomes around customer expectations, improving experiences & driving engagement. OSG is headquartered in Newtown, Pennsylvania with offices in New York, Bengaluru, and Dubai.
“OSG has played an instrumental role in fine-tuning our marketing strategy. Their strong analytics capabilities helped us segment our customers and build CLTV-based models that delivered solutions to business problems effectively.”
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