Optimal Strategix Group (OSG) is a global leader in Customer Experience and Journey Analytics with a unique, world-class technology platform. OSG provides their customers the resources to understand the current and future needs of patients, physicians, consumers, or customers and enable business growth through meaningful experience and engagement strategies. OSG connects data to customer engagement through powerful AI-driven analytics; revealing customer motivations and designing outcome-driven nudges. Their Technology Enabled Services, and SaaS & PaaS products, have successfully delivered business and revenue growth to their customers including some of the biggest Fortune 500 companies by enabling outcomes around customer expectations, improving experiences & driving engagement. OSG is headquartered in Newtown, Pennsylvania with offices in New York, Bengaluru, and Dubai.
“OSG’s impact on our business is magnificent. We have identified growth opportunities, and with their superior analytics, could make a significant dent on our Customer Experience. That has contributed significantly to store visits and profitability.”
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