“In addition to this, our cleaning staff, which were already very strong, are now even more effective at cleaning units. For this period of time, in the midst of the pandemic, the guests we are welcoming are of course no longer international but include healthcare workers and local guests who …

“Before, I never felt as though I truly belonged and I felt lost. But when I discovered hospitality, that’s when I found a natural love and passion for people, which I’d known was there all along. I felt pulled to elevate the industry. “Using smart tech allows us to focus …