2063 OpenText Testimonials

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  • "GilbyIM, based on Content Manager, breaks down many of the barriers that stop smaller organizations adopting a records management solution that is genuinely compliant. It’s simple, affordable and secure."

  • "Content Manager-based GilbyIM comes with a built-in retention schedule which we can amend if required. We have complete control and can restrict user access to just view or just add documents. It is so helpful to have a clear and safe records repository, especially for our local authority audits."

  • "Content Manager makes life a lot easier. I can concentrate on doing my job."

  • “We finished our migration a month ahead of schedule and within budget. Our customer loved the solution provided by HCL and the new infrastructure has given them a cost saving of approximately 80 percent in terms of power, space and hardware. By deploying PlateSpin Migration Factory we have realized a downtime saving of approximately 60 percent during the migration, and we estimate an alternative automated migration solution would have cost us 30 percent more.”

  • "ECM is all about ensuring that our employees and our contractors have information at their fingertips.This improves efficiency. It also reduces risk for the business."

  • “With Quality Center on SaaS, we are on our way to achieving standardization. The departments who have already worked with Quality Center on SaaS no longer want to do without it.”

  • "One of the biggest benefits we’ve had is that statistically we can track and measure everything and anything now, and we never had that capability before. This has significantly improved our abilities to follow up on queries, provide faster responses, and ultimately ensure that we can provide better customer service at the end of the day."

  • “OPTiiM helped us every step of the way, showing us on how we could get the most out of the Micro Focus solution and how we could further develop our project management capabilities.”

  • "This is a big win for end users and FHS customers. The FHS team can now quickly identify the root cause of a problem and take corrective action rather than conduct a lengthy investigation."

  • “Through PPM we have a real-time view of the status of all proposals and projects, and can filter and report on active, closed, on hold, cancelled, or approved projects. PPM has really enhanced our reporting, and this is now a valuable tool for our project managers.”

  • "OpenText effectively provides a platform on which our entire business could be run."

  • “LoadRunner Professional gave us a robust performance testing framework with industry leading in-built capabilities. We found we could enter all our client activity, merge our interactions into one master performance testing scenario, and replicate from there.”

  • "That’s one of the things that is really great about the system. You sit down and everything you need is right there. If you’re assessing a customer, especially the regulators, they come in, they open it up, they look at it, and they don’t need to go anywhere else. Nothing is stored in a filing cabinet somewhere."

  • "We are 100% Agile and one of the key benefits of using Micro Focus LoadRunner Cloud is that we can automate both testing and result generation. We are able to save time through automation and that leaves us free to concentrate on other areas."

  • "Previously there was no clear system for differentiating between logged calls – the OpenText solution has completely changed this."