2063 OpenText Testimonials

"GilbyIM, based on Content Manager, breaks down many of the barriers that stop smaller organizations adopting a records management solution that is genuinely compliant. It’s simple, affordable and secure."

"Content Manager-based GilbyIM comes with a built-in retention schedule which we can amend if required. We have complete control and can restrict user access to just view or just add documents. It is so helpful to have a clear and safe records repository, especially for our local authority audits."

"Content Manager makes life a lot easier. I can concentrate on doing my job."

“Using Micro Focus IDOL our journalists have over 20 million media assets at their fingertips. Simple and complex searches return results in seconds and the system makes it easy to just download and edit any relevant content. It has completely revolutionized the way television is produced within RTVE. We can respond instantly to events happening around the world, with contextually relevant archive footage that would have taken us hours to find in the past.”

"Right out of the gate, we were pleased with the performance. We've also been very pleased with how easy it is to define a template for a given document."

“After increasing the market penetration of our mobile telephony service from 7% to 30% in only a few years, we launched a big project to manage our expanding IP network more effectively.”

"We have improved on people’s work day because they can find documents so much easier and they are confident there’s one version of the truth."

“After enhancing our business’s standard services with the network management project, our business plan involves improving more strategic services such as IaaS and SaaS.”

"We are always striving to become more innovative, streamlined and mobile. As a result, our applications and processes must be agile and responsive while reducing costs to our rate payers. The integration between OpenText and SAP allows us to have transparency through single point of access and a single source of the truth. The productivity gains through the user interface have been both immediate and substantial."

“Micro Focus provided outstanding training, customized to our environment, on the Silk tools. Overall, the support received has been great. The support line resolved issues on the spot or with minimal turnaround time. Support staff spent time screen sharing and provided an overview so these issues can be avoided in the future. The comprehensive documentation and helpful online community also provided guidance to resolving issues. This has been one of the most positive experiences with a vendor.”

“We estimate that deploying GroupWise and Vibe has helped us boost employee productivity by making it easier for our workforce to complete their responsibilities.”

"With the OpenText solutions we put in place, we saw a reduction in our storage and system administration costs, along with process improvements for our transactional processes. We gained database space by archiving three years of data, while retaining online access to archived data via SAP screens. In addition, we now have no open transactions in SAP."

“We have experimented with replacing a home visit with the option to request a video conference instead. It was great to see our elderly people readily adopting this SBMdriven process and, moreover, liking it. It gives them more independence and another channel to use in an emergency.”

"The RightFax and Alchemy solution has enabled us to achieve the PCI compliance we sought, helping us avoid costly penalties for non-compliance."

“We are currently rolling out the new software to 10 ATMs per week but are ramping up to 50 now that we have fine-tuned the deployment process.”