2063 OpenText Testimonials

"GilbyIM, based on Content Manager, breaks down many of the barriers that stop smaller organizations adopting a records management solution that is genuinely compliant. It’s simple, affordable and secure."

"Content Manager-based GilbyIM comes with a built-in retention schedule which we can amend if required. We have complete control and can restrict user access to just view or just add documents. It is so helpful to have a clear and safe records repository, especially for our local authority audits."

"Content Manager makes life a lot easier. I can concentrate on doing my job."

"We saw the appeal of the [Micro Focus (now part of OpenText™)] approach immediately. The IT4IT™ solution shows how to fit the different software tools together and how they work collectively while bringing in different stakeholders from across the business."

"On average, we on-board a new application into Voltage every other week. We encrypt data by default so that it is only ever exposed when really required. This gives us a much better risk and compliance position."

"With hundreds of millions of online transactions each year, Voltage’s unique FPE and SST support drastically reduces the risk of a data breach. The Hadoop integration provides secure PII and PHI data analytics to support strategic decision-making."

"Micro Focus (now OpenText) and NetIQ solutions underpin the central IT services for our students and staff."

"Micro Focus (now OpenText) meets our organization’s current and future requirements. We have found the solutions very reliable. We are set for future growth and are very confident that the system will grow with us."

"Being able to provide business intelligence reports based on the audit data from Access Manager so that the CIO can monitor and analyze systems use, has been really valuable."

“Micro Focus (now OpenText) solutions have given us a uniform role and entity definition and a process for managing and reporting identities. We now automatically manage user accounts and grant privileges based on user roles. Through unified authentication, our users can access different enterprise and cloud-based applications with a single password and we can support different password policies based on the user profile. We also use password synchronization to provision users and groups of users on a cloud-based Active Directory.”

“We started looking at a more structured identity management solution when we had one million users. We have now grown to over two million users and anticipate the need to support three million users soon, so scalability was important. We wanted to centralize and automate management of user accounts and permissions across our systems, while maintaining uniform enforcement of information security procedures. We were lacking visibility and needed a solution to track and monitor all identity management processes. And, finally, we needed an effective self-service function, where users can update their personal accounts and reset their passwords if required. Our helpdesk was supporting users with these requests.”

"By automating so many of our global IT processes through the IAM solution we have reduced the time it takes to provision a new user from one week to one day."

"The whole access audit process took just 13 business days, a phenomenal time saving for us. Of course, now the parameters are defined within [NetIQ] Identity Governance, next quarter’s audit will require hardly any intervention from us, and will run mostly automatic."

"ArcSight Intelligence identified a local service account used to successfully access certain resources, even though most of its authentication attempts failed. We believe this was a reconnaissance activity that could have resulted in data theft. Thanks to ArcSight Intelligence this is currently under investigation."

"Before the Micro Focus (now OpenText) implementation, we would have to query hundreds of systems, search for a particular person’s data, manually collate that data, and create a response to a DSAR. I can only imagine the number of hours it would take us to respond."