2063 OpenText Testimonials

"GilbyIM, based on Content Manager, breaks down many of the barriers that stop smaller organizations adopting a records management solution that is genuinely compliant. It’s simple, affordable and secure."

"Content Manager-based GilbyIM comes with a built-in retention schedule which we can amend if required. We have complete control and can restrict user access to just view or just add documents. It is so helpful to have a clear and safe records repository, especially for our local authority audits."

"Content Manager makes life a lot easier. I can concentrate on doing my job."

"What I really like is that we are able to influence product roadmaps. Thanks to the conversations we are having with OpenText, we are able to share our experiences and contribute to making products more useful, both for ourselves and other customers."

“When it came to provisioning a new identity, we had to first register the user in our human resources [HR] system, then in our identity management system. After that, we had to follow yet another process to generate the application accounts in Active Directory. It required a lot of manual work and a lot of back-and-forth between us in security, the IT help desk, and the different business areas.”

"The ability to centralize identity and access rights with NetIQ Identity Manager and NetIQ Identity Governance is incredibly powerful and valuable to us. We can consolidate all identity-related information in one place, where it can be easily consulted and updated over time."

"We were impressed by OpenText’s credentials and experience in the VSM space, and we liked the well-defined nature of the workshop."

“Our goal is to make it easier, faster, and more convenient for customers to bank with us. As a result, we are investing heavily in digital transformation, and looking for new ways to improve our front-to-back processes.”

"OpenText PPM Resource Management enabled us to sequence our projects according to resource availability. Given that we have many different teams, the lack of visibility of team backlogs and availability meant that projects would sometimes grind to a halt. PPM ensures project continuity and helps us plan to ensure that the right resources will be available at the right time."

“We operate in a highly regulated industry, with regular audits to ensure our governance. Our ITSM solution should support us in this effort, but we found the solution was too rigid to work effectively for us.”

"With our consultancy expertise, we successfully completed an exciting project by harnessing the advanced capabilities of SMAX. As a result, we ensured the consolidated operation of ITSM processes through a single data source.”

"OpenText™ SMAX transformed our IT service management, delivering faster issue resolution and empowering data-driven decision-making. The end-user experience is streamlined, reporting is robust, and with SMAX’s AI capabilities we continue to drive innovation and efficiency across our organization."

“Over the years, we’ve developed deep experience across numerous industry sectors and technologies, which enables us to help clients solve their business challenges.”

"Leveraging Migrate, we reduced the number of our virtualization hosts by 20 percent and our overall power consumption by 25 percent. In addition, the platform consolidation saves over 50 percent on licensing costs."

“Brand confidence is precious to us. In this event, a contamination was eventually ruled out, but it took significant effort and too much time to accurately identify all the affected products and their destinations down to the last kg. We were able to trace all our product, but as our traceability process was not fully automated and relied on an array of systems involving a mix of electronic information as well as manual logs and spreadsheets, we recognized that this was not good enough. It highlighted to us the urgent need to improve our traceability systems and processes.”