2063 OpenText Testimonials

"GilbyIM, based on Content Manager, breaks down many of the barriers that stop smaller organizations adopting a records management solution that is genuinely compliant. It’s simple, affordable and secure."

"Content Manager-based GilbyIM comes with a built-in retention schedule which we can amend if required. We have complete control and can restrict user access to just view or just add documents. It is so helpful to have a clear and safe records repository, especially for our local authority audits."

"Content Manager makes life a lot easier. I can concentrate on doing my job."

"With clever use of the OpenText AI capabilities we can cut through any manual intervention and create ready-made solutions that will lead to a fully closed-loop incident process and ultimately of course auto-remediation which is the holy grail in IT and service management."

“We already leveraged OpenText Universal CMDB, and it was clear to our process team, responsible for all system monitoring, that Operations Bridge and NOM were great additions to our monitoring capabilities. Meanwhile, our service management team adopted OpenText SMAX which also provided great integration opportunities for us. It was a natural progression to move to the next generation OpenText solutions. Although the solutions are very different, the concepts are still the same and the integration between our legacy tools and the new solutions gave us a seamless transition period where we could easily forward events to our new monitoring environment while maintaining business continuity.”

"As a major food producer, we have stringent information security requirements—and OpenText has always provided robust solutions that meet our rigorous business controls."

"Ricoh ProcessDirector is really the brains behind our operation and is ideal for the type and volume of work we do at DVLA. It enables us to track print jobs across all our devices, so we know where every mail item is at any point in the system. OpenText Communications supports it via an easy and flexible way of creating customer communications that are digitally delivered by Ricoh solutions."

"We chose OpenText Communications to complement Ricoh ProcessDirector because of its core strengths in creating communications in a fast, flexible manner, integration capabilities which are key to the end-to-end solution and the fact it is an industry leading application in the market. It helped us deliver on very specific requirements for the DVLA."

"We manage all our scale testing through ALM Octane and its ease of use has been so helpful. A clean and smart, browser-based, user interface enables us to quickly execute simple processes. The open API makes it easy to integrate with other systems, giving us much-needed flexibility."

"The key benefit from Access Manager is the flexibility and speed-to-market we now have in integrating new applications."

“We send and receive around 1.2 million pages of faxes in a typical year. Faxes support many of our mission-critical processes—from scheduling patient appointments to running insurance verifications. And because hundreds of BHSET employees rely on fax to deliver front-line patient services, it’s crucial that our fax infrastructure is available round the clock.”

“We operate in a highly competitive and regulated industry. To maintain our leading position, it’s crucial we equip the business with the efficient, secure, and high-performing apps they need to deliver outstanding customer service.”

“Growth by acquisition will help Dobeles dzirnavnieks expand our geographic reach and our product portfolio—opening up valuable growth opportunities across Europe and beyond.”

"Digitization with OpenText saves us around €2,000 a year in paper-related costs and helps Dobeles dzirnavnieks to advance our sustainability objectives."

"OpenText Documentum shines when it comes to information security, enabling us to implement the highest levels of data encryption."