2063 OpenText Testimonials

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  • "GilbyIM, based on Content Manager, breaks down many of the barriers that stop smaller organizations adopting a records management solution that is genuinely compliant. It’s simple, affordable and secure."

  • "Content Manager-based GilbyIM comes with a built-in retention schedule which we can amend if required. We have complete control and can restrict user access to just view or just add documents. It is so helpful to have a clear and safe records repository, especially for our local authority audits."

  • "Content Manager makes life a lot easier. I can concentrate on doing my job."

  • "OpenText Web Site Management is a popular system at Vodafone. We would get in trouble with our editors if we tried to change it."

  • "Our company can have a dialog with HCPs with each interaction to pick up where they last left off. The ability to connect with customers and more fully understand the customer relationship leads to increased revenue through cross-selling and upselling opportunities."

  • “With OpenText Cordys, we can easily create business process driven screens which will enable us to more easily align IT with business requirements.”

  • "The dashboard allows for metrics analysis across all brands and regions for unprecedented insight into campaign performance."

  • “When we look at external third-party capabilities of communication tools and we are trying to find what we would call ‘safe corporate alternatives’ to them, we look to OpenText to provide a similar environment within our infrastructure, to help us set up those capabilities and allow our collaboration initiatives to move forward.”

  • “The first is to assess the cultural fit. This tool is for employees, and I believe you have to allow them reasonably free reign to do what they want. If you are an organization that is very ‘command and control’ oriented I don’t think it will work. The second step is to have a stable platform from which the communities can operate. People will very quickly get turned off if there are bugs in the system, if the response time is rubbish, and if it doesn’t do what they expect it to. This includes the governance requirements in terms of people understanding where the boundaries are and having excellent training and user materials; I can’t stress that enough. We need to make sure that the user experience is great from the start.”

  • "The Dutch Ministry of Defence now make use of a unified and integrated IT system that is completely connected to their existing IT solutions, and reduces the money they spend on ICT."

  • “I like the hybrid cloud ability of OpenText RightFax Connect. I can offload the telco component and let the experts do that. I don’t have to worry about it.”

  • "We wanted to make sure it really was a partnership. OpenText understood exactly what our mission was and we understood what they brought to the table. It’s very rare in a project of this size and scope that you can hit all of the requirements, get them all done and come in on time and on budget. I would absolutely recommend the OpenText InfoArchive application decommissioning solution."

  • "The OpenText review team achieved a remarkable review efficiency and looked at very few nonresponsive documents."

  • "The success we have had with our OpenText colleagues is quite impressive."

  • “In OpenText, we’ve found a partner who has provided us with excellent support and has helped us stay within our very ambitious timeframe.”