2063 OpenText Testimonials

"GilbyIM, based on Content Manager, breaks down many of the barriers that stop smaller organizations adopting a records management solution that is genuinely compliant. It’s simple, affordable and secure."

"Content Manager-based GilbyIM comes with a built-in retention schedule which we can amend if required. We have complete control and can restrict user access to just view or just add documents. It is so helpful to have a clear and safe records repository, especially for our local authority audits."

"Content Manager makes life a lot easier. I can concentrate on doing my job."

“The onboarding process was straightforward. OpenText Hightail is intuitive and we believe in it. This made it easy to encourage adoption.”

"I’m really pleased with the progress and impact of our AppSec program and the work we’ve done with Fortify in particular, supported by the clear expertise OpenText has in this area. It has enabled our shift-left approach that paves the way for continuous application improvement and risk reduction as a result."

“We had to find a way to address the growing number of orders that come to us via email that had to be entered into the system manually. We had some trading partners that didn’t have the technology to be able to move to EDI, so OpenText Email2EDI provided a solution to automate the processing of these incoming email orders without the need for the customer to invest in the change.”

“For this reason, it’s critically important that we have confidence in the performance and stability of the solutions we build, customize, or purchase.”

“We saved ourselves a lot of time this year. One of our client services managers managed the whole process alone and it worked famously. We spent more than double the amount of time managing the project last year, so Hightail made us 150% more efficient.”

"With Visual COBOL we can support both solution versions easily, as they share the same code base. Any enhancements we make in the system are immediately reflected in both versions. This streamlines our development, ensures consistent high quality and gives our clients full deployment flexibility."

"By leveraging OpenText, we can ensure a single source of truth, reduce the manual handling of all content, and move forward with our mobility strategy to better enable individuals in the field to access the information they need."

“New applications are developed to reside on modern cloud platforms, and we need to integrate our core applications with our enterprise solutions. The code within the AS/400 applications was not optimized and was overly complex. We struggled to support the code and desired functionality because of undocumented and compound programming. Overall, we recognize that our AS/400 platform no longer conforms with our modern IT services and functions and so we looked for a change. Our agency heavily relies on our COBOL based solutions and with over 250,000 lines of COBOL code, we want to make sure decades of business practice, data integrity, and business processes aren’t lost in the process of technological change. We needed to replatform the applications while retaining essential application knowledge and operational capacity. A shift to a proactive development approach allowed us to optimize these applications for enterprise projects.”

"OpenText Hightail helps us stay organized with work and feedback. Out of all the different suites I’ve used in my job, OpenText Hightail is the best for realtime feedback."

“KEA! had been out of support for some years and we felt that the limited functionality did not suit our business objectives going forward. There was no intelligence in the solution, such as API calls or screen reconfiguration opportunities. We needed a solution that could run on multiple Citrix servers, managed through our Microsoft Active Directory. When Micro Focus acquired Attachmate in 2014, we saw an opportunity in its next generation of host connectivity solutions.”

"I love the commenting feature, specifically for animation. Before OpenText Hightail, we would try to give each other timecodes to make adjustments. Now we just need to tag the area on the video that needs to be fixed. It helps us get to the nitty gritty details of each piece that needs revisions. Also, the email notifications come in really fast—as soon as someone comments. This is super helpful in managing the work."

“We support about 5,000 users, working from any one of our 300 locations. We needed to be able to limit the number of sessions with Citrix, based on Active Directory group membership. We also saw a need to implement two-factor authentication in combination with a device trust model. This introduced integration challenges with Okta and Duo, our authentication partners. Micro Focus really listened to us and helped find solutions, even when it meant building custom code within Reflection Desktop.”