254 OpenGov Testimonials

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  • “We have saved over 90% of our time preparing reports, with OpenGov we can show citizens how we are being fiscally responsible with their tax dollars.”

  • “I was skeptical especially about how the financial information would go in and if it would be in formats that we were satisfied with,” she said. The quick three-month implementation proved easy, however, and Lueck was soon on board. It was very easy to implement, and will be easy to …

  • "The best way to garner support is to provide information and understanding to the community."

  • “OpenGov gave me exactly what I was looking for, having transitioned jobs and doing something that benefits the people I work with It feels amazing to see the success stories.”

  • "What used to take literal weeks and months, we're able to condense now down into a week or two."

  • “Before we switched to OpenGov, it was basically you did things in a spreadsheet or on paper. While the old system was functional, right, I mean, it did what it was supposed to do, It was clunky and not very intuitive at all. Like, you had to go through seven …

  • “It’s night and day with online payments. It used to take us all day to process payments, but now I can do it in an hour in the morning.”

  • “The flexibility of OpenGov has allowed us to pivot when needed and handle a significant increase in permit volume efficiently. It’s a very user-friendly platform, and that has streamlined our processes significantly.”

  • “We’re split up into four districts, and everyone would have their own requests, it was not the best way to make decisions and definitely caused silos."

  • “Cartegraph Asset Management helps us make the best decisions for the residents, and that’s really what we’re here for.”

  • “When you are going off of narratives versus actual data, things slip through the cracks. At the level we’re at now, we know the cost of the concrete replacement, ADA compliance, flood plain, traffic counts, maintenance history, and more. We no longer have to track down 10 different people to …

  • "I love how intuitive it is .And that's going to make it better for us to to open up the process for everyone, but also to give us a greater product and more competition."

  • “Now that it’s up and running, [department staff] see how much easier it’s made their life. They’re not doing data entry anymore. And our auditors, internal and external, love it because now we’re getting money right up front, where before we weren’t. So our revenue has almost doubled because of …

  • “The system’s very user-friendly. It’s been great because I’m all about transparency and data. This system does that 10-fold.”