254 OpenGov Testimonials

"We're always looking to improve the services we provide. How can we do that? One way is through the OpenGov platform, through our bidding process becoming more transparent with our residents."

“We decided we had a system that had an electronic bid [option]. Once we started looking at it, it was good. It was an easy process to use, but our implementation was still six months down the road, and unfortunately, Covid hit.”

“I knew it was going to be terrible that we got audited, but I knew it would be better after. It would help our elected officials understand why we needed these resources. Now the city is in a much better place. We’re compliant—which we haven’t been for years, so that feels good.”

“OpenGov gave me exactly what I was looking for, having transitioned jobs and doing something that benefits the people I work with It feels amazing to see the success stories.”

"What used to take literal weeks and months, we're able to condense now down into a week or two."

“Before we switched to OpenGov, it was basically you did things in a spreadsheet or on paper. While the old system was functional, right, I mean, it did what it was supposed to do, It was clunky and not very intuitive at all. Like, you had to go through seven steps to do one thing.”

“It’s night and day with online payments. It used to take us all day to process payments, but now I can do it in an hour in the morning.”

“The flexibility of OpenGov has allowed us to pivot when needed and handle a significant increase in permit volume efficiently. It’s a very user-friendly platform, and that has streamlined our processes significantly.”

“We’re split up into four districts, and everyone would have their own requests, it was not the best way to make decisions and definitely caused silos."

“Cartegraph Asset Management helps us make the best decisions for the residents, and that’s really what we’re here for.”

“When you are going off of narratives versus actual data, things slip through the cracks. At the level we’re at now, we know the cost of the concrete replacement, ADA compliance, flood plain, traffic counts, maintenance history, and more. We no longer have to track down 10 different people to get the full picture. It’s all in one place.”

"I love how intuitive it is .And that's going to make it better for us to to open up the process for everyone, but also to give us a greater product and more competition."

“Now that it’s up and running, [department staff] see how much easier it’s made their life. They’re not doing data entry anymore. And our auditors, internal and external, love it because now we’re getting money right up front, where before we weren’t. So our revenue has almost doubled because of OpenGov.”

“The system’s very user-friendly. It’s been great because I’m all about transparency and data. This system does that 10-fold.”