Parallel Testimonials

“Via email, it was easy to miss a document, and there were too many emails. To collect 5 or 6 documents legally required we had to go through too long email threads. We could easily lose 2 weeks to collect 1 document. And the whole process could take 1 month.”

“In fact, automating KYB and contracts helped us evolve to adapt to sales growth. A new onboarding team was created. With an intensive training we were able to group certain tasks that previously required the intervention of different departments (compliance, legal and risks) –which also lengthened the process– into this single team to provide the best experience for the new merchant. This allowed other teams to focus on more specialized tasks.”