Parallel is a no-code collaborative platform that helps teams to collect information and generate contracts for back office and sales teams. They facilitate the exchange of data and documents among clients, suppliers, and employees for safe and error-free collaboration. They realized that in almost all the topics they were carrying, it was usual to ask for information, it being usual for customers to take a long time to send the information they needed to work.
“No matter how hard we tried to prepare a detailed checklist, we never got the right information the first time. It would arrive scattered in different ways and incomplete. It didn’t give visibility to anyone; the process was very difficult to follow. It reached a point where no one knew what they had sent, what they had received, or how the process was progressing. The agent was chasing the student, and the student was chasing the agent.”
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