“Love that they’re a local florist and do what they do well. They’re super-efficient, and the florists are friendly so you know they love what they do too. You can track the delivery via a text link, and you get a confirmation when the flowers are delivered/rest assured the recipient …

“Early on, we saw that offering delivery, rather than opening multiple retail locations, would be the cornerstone of our business. We launched with a foothold in Southern California and have only grown to serve the entire state from there. We focused on the breadth and quality of our product offerings …

“We knew we had to get the right tools in place to ensure a great, consistent customer experience and overall efficiency before we really started to promote it.”

“Onfleet has enabled our small business to scale with ease. The data analytics they provide help us keep our KPI’s in check so we can continue to streamline and optimize our operation.”

“When the pandemic hit, I was the only person delivering plants around the clock at that time in the city of Chicago. Most places only delivered 1-2 days a week and hadn’t established an easy way for folks to order online. I was ahead of the curve.”

“Our customers like seeing a Harmons van. They like to see Harmons personnel.”

“Thanks to Onfleet’s intuitive mapping, we’ve found that our existing delivery staff can accommodate 10-20 percent more deliveries per day in the same timeframe.”

“Onfleet keeps us very organized going into every delivery cycle, so we keep our customers happy and coming back.”

“That has been very helpful in level-loading our days and avoiding large spikes in the mornings and major lulls in the afternoons.”

“What makes our company a little bit different is that we use local inventory for local deliveries. And a lot of stuff is able to be sourced locally.”

“In the United States alone, there are about $50 billion of these materials sold every year and for contractors and business owners in construction, they're just an incredible pain to buy because it's a fragmented business.”

“We’re not burgers. We’re not fries. We’re not UPS boxes. It’s very easy to damage our goods, so bringing delivery in-house ultimately was a better decision for us to make sure that we had quality from end to end with the customers.”

“We also work a day or two ahead to stay on top of orders and to account for the last-minute orders that seem to pour in the day before and day of the holiday.”

“Our most popular floral item is definitely 1 dozen red roses with baby's breath and greens in either a vase or just a bouquet.”

“Implementing Onfleet and Meadow was the smartest thing I’ve ever done for my business,. The seamless integration creates a great experience for my staff and an even better experience for our customers and patients.”