65 Onfleet Testimonials

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  • "With Onfleet we can access every piece of data that is important to us with just one click. Since we can access this information so easily, we are able to make better decisions much faster than before."

  • “Auto routing is like having a smarter employee sitting next to you doing the tasks. The routing suggestions are more efficient and usually provide routes that I may not have thought of. Plus it is super user-friendly for the dispatchers.”

  • “We didn’t have our own fleet of drivers. We used a third party courier. There wasn’t a direct connection between us and our customers. If a customer wanted to know where their delivery was, we didn’t have that information for them upfront.”

  • “From the operations side of things, the [dashboard] which we work off has been great as well. I’m not a native of San Francisco originally, so it’s been helpful in organizing the routes without needing first-hand knowledge of all the unique neighborhoods, and provides the ability to base deliveries on …

  • “I’m not a big fan of re-creating the wheel, it was a simple decision to use Onfleet for all of the features that I knew we really needed.”

  • “There are other delivery systems out there, but Onfleet’s features are what make it unique and really beneficial.”

  • “It’s more organized and we are able to contact our drivers while they are en route to a pickup or delivery and to re-route them if another stop comes up nearby. It has definitely increased productivity. With Onfleet, we are now able to do more in less time.”

  • “Since we started using Route Optimization, our driver efficiency has improved by 25%. As we continue to grow, Onfleet saves our dispatchers and runners valuable time. Not only that, every order is set to be on time, which has resulted in a high level of trust from our clients.”

  • “Since discovering Onfleet and testing out the new Route Optimization feature, we’ve been thrilled with the reliability and efficiency of our home delivery routes. Most importantly, our drivers and delivery partners are delighted with the elegant interface, which makes route planning, tracking, and executing both seamless and fun!”

  • “We knew we had to get the right tools in place to ensure a great, consistent customer experience and overall efficiency before we really started to promote it.”

  • “Before we had our Onfleet partnership, we were outsourcing. The first pilot with Onfleet in Portland was such a huge success, we just continued to roll out new customers and markets, coordinating our pack centers, drivers, and customers in a hub and spoke model utilizing Onfleet’s technology. It’s been a …

  • "We had to learn to scale up the supply side to meet demand in this 'new normal'. Our 2-year growth projections suddenly materialized in 2 weeks. In addition, we looked to develop contactless delivery for safety in signatures which are required by law for beer, wine, and spirits."

  • "We are always looking for creative ways to continue to serve our clients like medical facilities and senior homes and their sensitive documents. Onfleet's features like contactless signatures and anonymous messaging provide us with a safe and powerful tool in our toolkit."

  • “After I experienced New Yorkers haggling with Christmas tree stalls overpriced and cluttering city sidewalks and witnessed a person carrying a tree on a train home, I said, ‘Hey, there’s a market for Christmas tree delivery."

  • “My thought process was ‘How do we do more by doing less?’ and Onfleet solved that problem for me. You guys have been pretty crucial. We’ve been signed up from the get go.”