Overall, the simplicity of OnBoard is it's strongest feature. With minimal training, our admins were able to quickly begin creating meetings and board packs. Simply put, OnBoard is a highly effective system that does exactly what we need it to do, without a mass of unnecessary features. It's also worth commenting on the strength of Passageways customer support. Our account manager worked very closely with us through every step of the implementation process, helping us with the initial setup of the system as well as training for our admins. Passageways also setup a number of training sessions for our Trustees, ensuring they were completely comfortable using the platform before go-live, which has lead to a high level of user adoption.
"The first meeting we had, the experience was not of that of a technology, the experience was a board meeting. Directors didn’t even realize that we didn’t have to put any effort into learning OnBoard, even administrators put very little effort into learning. We were just like Holy Cow, everybody’s already got their meeting set up. It just started happening."
"All documents are in one spot and no one has to remember who emailed what or where any document has been placed. They can quickly reference the one location easily. I can't imagine ever going back to using paper, and how much time it took to do that."
"This saved me a ton of time printing and collating and mailing board packets. Also saved the company money!"
"The interface was easy to setup and easy to add and remove files for our Board."
"The thing I like the most about this software is that fact that it so easy to use. From an Administrator point of view it is simple to upload documents, create meetings etc and from a User point of view its easy to navigate, make annotations and view documents."
"It is very user friendly. We have had very little issues."
"Building the agenda and adding the attachments."
"Easy to prepare and organize the board packet, we don't have to mail paper reports."
"We love having all of our Board history, documents and resources in one place. The portal has allowed for easy access to information for Board and committee meetings."
"Easy to use and navigate. Everything you need to see is easily available."
"Love the ease of use, once you figure it out. I appreciate the ability to move the agenda around during the meeting and have everyone following 100%. I really like that I can see the board documents on any of my devices, laptop, iPhone or android device."
"OnBoard's Resource option has proven to be so valuable for our agency. We do not have an intranet or any one central location that board and staff can communicate and share documents, and the documents are constantly being updated. The Resource library has been great to keep the most updated documents all in one place. The customer service is impeccable!! Their team is very helpful, receptive, and very competent. The rep has been great to work with."
"Elegantly simple user interface. Drag and drop capabilities are very useful, and the portal allows for surveys, announcements, resource sharing as well as the standard features expected in all Board Portal packages. The cloud-based functionality is just what is needed."
"It's nice to have all of the files for our board meetings in one spot instead of sending emails out. This way, if we need to update anything we can do so right in the portal instead of sending the file again and creating confusion that way."