"They track transactions and data there, but there was no way to quickly access documents related to the transactions.” As a result, if a supplier or internal customer called, it was difficult to quickly and accurately answer their questions about when a bill was paid."

"While students are in the waiting room, advisors can pull up their electronic files, see their pictures and view details like FERPA status, academic schedules, grades and pending course drops. They also have access to all related documents – giving them a quick synopsis of each student."