55 Olark Case Studies

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  • Smart Pension uses live chat data for partnerships

  • How a university career center uses live chat to help more students fit in last-minute guidance

  • Cyber Monday - Customer Case Study

  • How UM used Olark to get rid of their phone queue to serve more students & alumni

  • How Lush used Olark to offer a better customer journey

  • How the digital consultancy builds a strong brand image of responsiveness

  • How Adler admissions qualifies more high-quality prospects with live chat

  • How Sterlitech connects customers to product experts with PhDs

  • How the software company captures more leads while observing privacy policies

  • How the number one mattress company in Australia uses live chat to build long-term relationships with customers and prospects

  • How the Chilean e-commerce company fields 4,800 prospect and customer chats monthly

  • How the online academy used Olark to scale customer service without growing team size

  • How the Florida education organization uses Olark to proactively engage campers

  • How the Maine summer camp connects more easily with customers using live chat

  • How live chat became CVTC’s new lead generation channel and one of their most popular communication tools