The Office Gurus Testimonials

"We’ve been nothing but surprised and delighted since we selected The Office Gurus (TOG) as one of our BPO providers almost two years ago now. TOG has outperformed all other providers we’ve used in the past and has helped us achieve over 90% customer satisfaction based on a post-call IVR survey asking the customer “how satisfied are you with the representative who handled your call today?” In addition, they’ve been a true partner; they proactively communicate issues, challenges, and obstacles as well as suggestions for the product and processes to improve. They treat their employees well and like to work hard but play hard so they are a perfect culture match for our organization. It feels like they are just an extension of our own team."

"Our relationship with The Office Gurus has allowed us to work lead data that had been previously setting on the shelf. We found The Office Gurus to be a highly professional group of individuals from the account management we interacted with on a regular basis down to the call center team. This professionalism provided us with the peace of mind knowing that any interaction the call center team had with our leads would be a handled exactly as scripted. We look forward to a long and mutually beneficial relationship with the team at The Office Gurus."