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“I don't think it’s the best course of action to just automatically call a customer back after missing their call. We live in a world where people don't always want to talk to another person. We liked that Numa gave us the option to send the customer a text message if they hung up, before calling them back.”
"I'm already there enough. I already practically live there. I can't be there 24/7 per day to be able to monitor what's happening in the business. Numa has helped me so much.”
Crisp was created with an entrepreneur and "hacker" culture. Their goal is to create the best support software. They want to be free from any external pressures. So their company is fully bootstrapped from the beginning (2015). They are a remote-friendly company and didn't wait for the Covid pandemic to allow remote! In fact, Crisp used to be a 100% remote team at the beginning. Since 2018, they have offices in Nantes, France, where a part of the team is located. The rest of the team is distributed all their the world.
Engati is a one-stop platform for delighted customers. With their intelligent bots and Live Chat services they help you create the smoothest of Customer Experiences. They make it possible for businesses to reimagine their customer journey by using their integrated platform with the powerful combination of chatbots and live chat, enabling omnichannel global customer experiences.
Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: - All features included in any plan - Unlimited number of chats - Multiple domains support at no extra cost - Flexible chat window and chat button customizations - Embedded or popup chat window - Operators grouping and unlimited departments - File transfer - Flexible chat access restrictions - Powerful chat statistics - Chat agent apps included into price - Unlimited live product assistance 24/7
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