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"We struggled with CSI before Numa, now we have hit the CSI mark 7 out of the past 8 months."
“We had no clarity on what the red flashing light signified. Was it one customer or ten? Were they waiting for 20 minutes or two days? We lacked a comprehensive understanding of the extent of missed calls and voicemails.”
Pure Chat was born with a simple premise: to help entrepreneurs and small teams have better conversations with leads and customers. Since launching in 2012, small businesses have generated over three million chats on the Pure Chat platform. Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with their mobile apps. Pure Chat is simple and intuitive unlike other enterprise-focused chat software companies.
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web and contact centers help clients deliver connected customer journeys in a multichannel world. Headquartered in Sunnyvale, California, eGain has an operating presence in North America, EMEA, and APAC.
tawk.to makes it easy for over five million people to communicate and transact with billions of customers. No matter where they are or how they pay. The most widely used chat application on the planet, tawk.to is ranked #1 with a 98% customer satisfaction score. Monitor and chat with customers in real time. Then follow up in a built-in ticketing and support center. tawk.to’s free messaging and customer management software is easy to use across all devices and integrates with all your websites. tawk.to is completely free forever and offers 24/7 support. Create an account at https://www.tawk.to.
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