84 NTT DATA Testimonials

“As IT Director, I work closely with Vision Graphics leadership to understand what’s important to the business and use IT as a strategic lever to accomplish these goals. The team at NTT DATA is smart, efficient and unique in its ability to translate strategic business initiatives into tangible technology deliverables.”

“Using the Optimum RCM solutions, Atlantic General Hospital has improved and sustained a high performance revenue cycle due to the flexibility of the product and NTT DATA’s ability to integrate with other Electronic Health Record (EHR) systems. As a small, community hospital the affordability of such a powerful system and NTT DATA’s responsiveness to our specific needs and unique challenges has led to a strong partnership. The willingness to work with other vendors has allowed us to add creative interface relationships with other industry support vendors, such as our collection and early-out agencies, resulting in a more productive and efficient revenue cycle workflow.”

“We're expecting to realize immediate and incremental gains in conversion from our digital channel from the digital transformation that we’re working on with NTT DATA Services.”

“TimberWest chose NTT DATA because [of] their proven track record in managing Microsoft Dynamics AX projects. NTT DATA brought together a dedicated and knowledgeable team that we felt provided us with the best opportunity to complete the project successfully.”

"Aside from improving our business operations, we're improving the health of our members with NTT DATA as our strategic partner."

"Once we got our workflow system operating smoothly, we were able to clear our backlog quickly. We soon were able to start rebuilding our provider network’s trust in CHPW by paying quickly and accurately, using the automated workflow solution from NTT DATA. And this helped the provider community be more willing to accept our health insurance plan. In turn, that willingness helps us broaden coverage for our members."

“We can analyze customers’ data up to 75% faster since we’ve migrated to Cloud on Demand with ZeroLag. Data that used to take hours to process now takes minutes.”

“We felt like we had a home when we met with the team. They spent a lot of time and answered all our questions. We just didn’t get that level of incredibly personalized service anywhere else.”

“The relationship between NTT DATA Services, formerly Dell Services and the Red Cross has been critical in helping the Red Cross use social media to carry out its disaster response mission.”

“With our social media command centers, we can support local chapters’ disaster response, too, by sharing conversations happening in their communities. NTT DATA Services, formerly Dell Services has had a huge impact on our crisis response.”

“NTT DATA is a key strategic partner in our digital transformation… One of the most important initiatives that NTT DATA will help us with is expanding the traditional view of our members to a 360-degree view. We need a trusted global innovator—NTT DATA—to help guide us as we approach these very important issues.”

“What keeps us awake at night is the constant pressure to reduce administrative costs and provide better service. There has been a lot of consolidation nationally, so we were trying to remain competitive as a regional health plan.” Additionally, HPHC needed to address the ongoing trend of digitization. “Our membership is looking for seamless service and a faster, more reliable experience,” Trombly says. “They want to see their claims online, to buy or change their products online, and to examine their networks to make sure everything is optimized for them. We have to be able to compete in this area.”

“We’re getting more agility, a more modern platform and a better ability to use new technologies for data access and data acquisition—and a skill set that’s readily available at a lower cost."

“Now that we’ve modernized and moved our e-commerce application to Azure with NTT DATA’s help, we’re able to take advantage of the innovations that Azure offers us: a CI/CD development pipeline that accelerates our speed to market, elastic resource scaling, minimized downtime and zeroed on-premise hosting expense. Those are massive improvements and just the beginning of our journey to the cloud.”

“Security by design is a key element to everything we build. As a rapidly growing company, we have the opportunity to establish security standards as we build from the ground up. The AWS-as-a-Service offering embodies that principle.”