84 NTT DATA Testimonials

“Early on, we came to the conclusion that our system had to be something that fit our processes, rather than something that we had to adjust our processes to. The flexibility of Optimum has allowed us to do that. Additionally, the accessibility of the NTT DATA staff has allowed our hospital to build a strong partnership. We greatly appreciate the support and partnership that we have built with NTT DATA.”

“They came in and took the time to learn our business and really understand our company and culture. They developed a pragmatic three-phase digital transformation strategy for us. I appreciate their hands-on, practitionerbased approach.”

"Delegating the management of our IT infrastructure to NTT DATA is a tremendous boon. We can respond to our customers faster, which makes us a more valuable and competitive supplier."

“Hands down, our employees are significantly more efficient today with our hosted solution from NTT DATA Services, formerly Dell Services, which means we’re able to provide better services to our customers.”

“We can analyze customers’ data up to 75% faster since we’ve migrated to Cloud on Demand with ZeroLag. Data that used to take hours to process now takes minutes.”

“We felt like we had a home when we met with the team. They spent a lot of time and answered all our questions. We just didn’t get that level of incredibly personalized service anywhere else.”

"NTT DATA has solved our most complex issues and challenges through the delivery of innovative solutions that drive results. They have far exceeded all of our requirements and expectations.”

“We started our digital journey with NTT DATA about five years ago, and they have been a tremendous partner with us. We trust NTT DATA because of their global outreach, thought leadership, as well as their expertise in diverse industries. That blend has been very valuable for our success.”

“Jackson has been using a waterfall development model for a long time. But given the rapid changes in our business environment and needs, we have to be going toward an agile framework, so we can do quality assurance in parallel. NTT DATA has been extremely helpful and a significant part of our journey.”

“We cut our standing inventory from $4 million to $2.5 million while reducing our outdated inventory by half with a streamlined, centralized model, designed with guidance from NTT DATA.”

"By moving into a private virtual environment located in the secure and redundant data center infrastructure of NTT DATA, we’re confident we have boosted reliability, ensured security and compliance, and gained virtually unlimited scalability for future expansion."

“Independent Health has a long history of being recognized nationally for our award-winning customer service. To maintain this distinction, we wanted to build an end-to-end services model that would continue to modernize our IT Service Desk and integrate it with improvements we were making to our field services, desktop engineering, mobility and asset management services. That’s why we turned to NTT DATA.”

“Now that we’ve modernized and moved our e-commerce application to Azure with NTT DATA’s help, we’re able to take advantage of the innovations that Azure offers us: a CI/CD development pipeline that accelerates our speed to market, elastic resource scaling, minimized downtime and zeroed on-premise hosting expense. Those are massive improvements and just the beginning of our journey to the cloud.”

“Working together, we’ve made tremendous progress identifying and pursuing areas for process improvement. Our clients care about costs. But they also care about quality. These improvements ensure that we can deliver on both.”

“Revenue cycle management is a highly competitive market. Our clients pay us a set fee to process a claim on their behalf. We don’t get paid to rework a claim, so our business success relies on processing claims accurately and as efficiently as possible. It’s critical that we strive to get the work done right the first time.”