“What keeps us awake at night is the constant pressure to reduce administrative costs and provide better service. There has been a lot of consolidation nationally, so we were trying to remain competitive as a regional health plan.” Additionally, HPHC needed to address the ongoing trend of digitization. “Our membership is looking for seamless service and a faster, more reliable experience,” Trombly says. “They want to see their claims online, to buy or change their products online, and to examine their networks to make sure everything is optimized for them. We have to be able to compete in this area.”
“Revenue cycle management is a highly competitive market. Our clients pay us a set fee to process a claim on their behalf. We don’t get paid to rework a claim, so our business success relies on processing claims accurately and as efficiently as possible. It’s critical that we strive to get the work done right the first time.”
“Optimization is all about scalability. By working with NTT DATA, I can procure what I need, when I need it, without having to make large upfront investments, so my business can operate effectively, efficiently and productively.”
“With INDYCAR Mobile, we were able to provide our growing fan base with a great fan experience that we continue to scale and develop even more features with NTT DATA’s expert assistance. It will help us grow our fan base even more, especially for the next generation of fans, and keep them engaged no matter where they are, all year round.”
“Many ERP projects never make it through implementation, let alone deliver so close to the target date. The fact that NTT DATA and our team collaborated really well and implemented the system within our aggressive timeline without significant negative impacts is amazing, and a pretty huge accomplishment in the ERP world.”
"If we weren’t using NTT DATA Cloud on Demand and Cloud Dedicated, we would have to pay for hardware as well as security and infrastructure personnel. By avoiding those costs, we are saving $750,000 annually."
“The relationship between NTT DATA Services, formerly Dell Services and the Red Cross has been critical in helping the Red Cross use social media to carry out its disaster response mission.”
“With our social media command centers, we can support local chapters’ disaster response, too, by sharing conversations happening in their communities. NTT DATA Services, formerly Dell Services has had a huge impact on our crisis response.”
“In working with our Ministry to learn our business issues and find solutions, the Application Modernization Services team plays a vital supporting role in our project’s success, now and going forward.”
“Early on, we came to the conclusion that our system had to be something that fit our processes, rather than something that we had to adjust our processes to. The flexibility of Optimum has allowed us to do that. Additionally, the accessibility of the NTT DATA staff has allowed our hospital to build a strong partnership. We greatly appreciate the support and partnership that we have built with NTT DATA.”
“Technology modernizations like those we’ve made with NTT DATA help us make a meaningful difference in our clients' lives.”
“Our partnership with Digital Business Services by NTT DATA Services, formerly Dell Services is not only helping us differentiate our company in the marketplace, but it’s also positioning us as a market leader.”
“They came in and took the time to learn our business and really understand our company and culture. They developed a pragmatic three-phase digital transformation strategy for us. I appreciate their hands-on, practitionerbased approach.”
“We chose NTT DATA Services, formerly Dell Services because of the breadth and depth of its team’s SAP technical skills, their collaborative approach and their effective communications.”
“We now have a future-ready, digital roadmap we can use to guide our way toward an extremely bright future, advised by Digital Business Services and supported by the latest technologies.”