The first driver was that the ITFM team was inundated with requests around planning and forecasting for non-labor spend without understanding where the drivers were coming from. This translated into many requests being added to the plan without traceability back to the requestor and/or who entered the data into the …

So, we focused on cost transparency for non-labor first. We mapped all existing hardware, software, and maintenance contracts into the VEX module within Nicus. Once the initial products were established, we enabled the capability for mapping all new purchases through Nicus by way of our procurement system.