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96 NICE Systems Videos

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  • Ricoh - Customer Success Story (Laura Batton - Director of Call Centre)
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    Laura Batton Director, Call Center Operations
  • Total Administrative Services Corporation - Customer Success Story (Matt Wilber - Supervisor of Quality Assurance)
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    Matt Wilber Supervisor of Quality Assurance
  • Getting CFO Buy - in For KPIs Customers Deserve
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  • Carson City Sheriff’s Office relies on NICE for Quality Assurance and reproduction
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    Karin Mracek Communications Manager
  • Coast Capital keeps it personal when ensuring business continuity
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    Chad Vestergaard Vice President
  • ECSI delivers big results for higher education
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    Mike Bowman Senior Contact Center Manager
  • United Way Opens 2 New Centers in less than 48 Hours with CXone
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    Leo Pellerin CIO
  • NICE solutions record 911, radio, text-to-911, and ensure top-notch service for DC
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    Teddy Kavaleri Chief IT Officer
  • Global outsourcer transitions employees home in a day
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    Jay Baucom Senior Vice President, Global Operations and Chief Information Office
  • Greenup County relies on NICE Inform for incident reconstructions, open records requests
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    Garth Wireman Quality Assurance/Training Program Director
  • 211 LA County Partners with Expivia to Scale their Business in Days in Pandemic Response
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    Amy Latzer Chief Operating Officer
  • Consolidated 911 center leverages full suite of NICE Inform solutions
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    Jodi Malpass Law Enforcement Operations Manager
  • ECSI Improves Call Quality and Moves Agents to Work-From-Home with CXone
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    Mike Bowman Senior Contact Center Manager
  • NICE Inform has enabled Howard County to seamlessly transition from analog to digital
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    Gary Bates 911 Director
  • Trupanion Moves 900 Employees Home in less than 72 hours with CXone
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    Ryan Olson Manager Contact Center Technology and Analytics
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