“Our public records process prior to using NextRequest was time-consuming and inaccurate.”
“NextRequest is web based and very easy to use. Training new users in our department has been painless.”
"We do business with lots of vendors and none compare to the service and response time of NextRequest staff."
"It streamlines the OPRA request process while retrieving communication and documentation."
"NextRequest has saved me time, paper, and worry about staying up to date with the status of each request."
“The addition of NextRequest has made it so much easier to track requests throughout our departments.”
"The phone is ringing less and more people are going to the portal and finding what they need."
“Overall it has really increased our productivity and streamlined our processes.”
You're able to see all the responses from everyone involved and each individual gets reminders."
"NextRequest provides great customer service and actively uses customer feedback to make a great product."
"The tracking and search features in NextRequest have really made our lives so much easier."
"I estimate that I spend at least 50% less time fulfilling a request with NextRequest compared to how we were doing it before."
"I love the reports showing how much time and money we spend on records requests."
"The public records portal will help connect the public with information that may already exist online."
"Our records request process was cumbersome and inefficient, now we’re paperless & easy to operate.”