18 NextRequest Testimonials

"I love the reports showing how much time and money we spend on records requests."

“Overall it has really increased our productivity and streamlined our processes.”

"NextRequest has saved me time, paper, and worry about staying up to date with the status of each request."

“NextRequest is web based and very easy to use. Training new users in our department has been painless.”

"We do business with lots of vendors and none compare to the service and response time of NextRequest staff."

"I estimate that I spend at least 50% less time fulfilling a request with NextRequest compared to how we were doing it before."

"NextRequest provides great customer service and actively uses customer feedback to make a great product."

"The phone is ringing less and more people are going to the portal and finding what they need."

“We would have drowned under the increase in requests if it were not for this software.”

"The public records portal will help connect the public with information that may already exist online."

"Prior to NextRequest, we struggled with tracking, time management, and redactions."

"Our records request process was cumbersome and inefficient, now we’re paperless & easy to operate.”

“Our public records process prior to using NextRequest was time-consuming and inaccurate.”

"It streamlines the OPRA request process while retrieving communication and documentation."

"The tracking and search features in NextRequest have really made our lives so much easier."