18 NextRequest Testimonials

"Prior to NextRequest, we struggled with tracking, time management, and redactions."

"I love the reports showing how much time and money we spend on records requests."

"Our records request process was cumbersome and inefficient, now we’re paperless & easy to operate.”

“We would have drowned under the increase in requests if it were not for this software.”

"NextRequest provides great customer service and actively uses customer feedback to make a great product."

“Our public records process prior to using NextRequest was time-consuming and inaccurate.”

"We do business with lots of vendors and none compare to the service and response time of NextRequest staff."

"I estimate that I spend at least 50% less time fulfilling a request with NextRequest compared to how we were doing it before."

"The phone is ringing less and more people are going to the portal and finding what they need."

“The addition of NextRequest has made it so much easier to track requests throughout our departments.”

"The public records portal will help connect the public with information that may already exist online."

“Overall it has really increased our productivity and streamlined our processes.”

You're able to see all the responses from everyone involved and each individual gets reminders."

"Being able to redact all at once is the best. I worry that I miss things and putting it in RapidReview speeds things up. I would say the batch redaction tool is life-changing."

"The tracking and search features in NextRequest have really made our lives so much easier."