"I estimate that I spend at least 50% less time fulfilling a request with NextRequest compared to how we were doing it before."
"NextRequest has saved me time, paper, and worry about staying up to date with the status of each request."
“The addition of NextRequest has made it so much easier to track requests throughout our departments.”
"Our records request process was cumbersome and inefficient, now we’re paperless & easy to operate.”
"The tracking and search features in NextRequest have really made our lives so much easier."
"The phone is ringing less and more people are going to the portal and finding what they need."
“NextRequest is web based and very easy to use. Training new users in our department has been painless.”
"I love the reports showing how much time and money we spend on records requests."
"NextRequest provides great customer service and actively uses customer feedback to make a great product."
You're able to see all the responses from everyone involved and each individual gets reminders."
"It streamlines the OPRA request process while retrieving communication and documentation."
"Prior to NextRequest, we struggled with tracking, time management, and redactions."
“We would have drowned under the increase in requests if it were not for this software.”
“Overall it has really increased our productivity and streamlined our processes.”
"We do business with lots of vendors and none compare to the service and response time of NextRequest staff."