18 NextRequest Testimonials

"NextRequest provides great customer service and actively uses customer feedback to make a great product."

"NextRequest has saved me time, paper, and worry about staying up to date with the status of each request."

You're able to see all the responses from everyone involved and each individual gets reminders."

"Being able to redact all at once is the best. I worry that I miss things and putting it in RapidReview speeds things up. I would say the batch redaction tool is life-changing."

"The public records portal will help connect the public with information that may already exist online."

"The tracking and search features in NextRequest have really made our lives so much easier."

“We would have drowned under the increase in requests if it were not for this software.”

“Overall it has really increased our productivity and streamlined our processes.”

"The phone is ringing less and more people are going to the portal and finding what they need."

“Our public records process prior to using NextRequest was time-consuming and inaccurate.”

“NextRequest is web based and very easy to use. Training new users in our department has been painless.”

"I love the reports showing how much time and money we spend on records requests."

"We do business with lots of vendors and none compare to the service and response time of NextRequest staff."

"I estimate that I spend at least 50% less time fulfilling a request with NextRequest compared to how we were doing it before."

"Prior to NextRequest, we struggled with tracking, time management, and redactions."