18 NextRequest Testimonials

“Our public records process prior to using NextRequest was time-consuming and inaccurate.”

“The addition of NextRequest has made it so much easier to track requests throughout our departments.”

"The tracking and search features in NextRequest have really made our lives so much easier."

"Our records request process was cumbersome and inefficient, now we’re paperless & easy to operate.”

You're able to see all the responses from everyone involved and each individual gets reminders."

"Being able to redact all at once is the best. I worry that I miss things and putting it in RapidReview speeds things up. I would say the batch redaction tool is life-changing."

"I love the reports showing how much time and money we spend on records requests."

"The phone is ringing less and more people are going to the portal and finding what they need."

"It streamlines the OPRA request process while retrieving communication and documentation."

"We do business with lots of vendors and none compare to the service and response time of NextRequest staff."

"I estimate that I spend at least 50% less time fulfilling a request with NextRequest compared to how we were doing it before."

“NextRequest is web based and very easy to use. Training new users in our department has been painless.”

“Overall it has really increased our productivity and streamlined our processes.”

"NextRequest has saved me time, paper, and worry about staying up to date with the status of each request."

"NextRequest provides great customer service and actively uses customer feedback to make a great product."