"Our records request process was cumbersome and inefficient, now we’re paperless & easy to operate.”
"The public records portal will help connect the public with information that may already exist online."
"The phone is ringing less and more people are going to the portal and finding what they need."
"Being able to redact all at once is the best. I worry that I miss things and putting it in RapidReview speeds things up. I would say the batch redaction tool is life-changing."
You're able to see all the responses from everyone involved and each individual gets reminders."
"It streamlines the OPRA request process while retrieving communication and documentation."