"Since we implemented the PMS, Booking Engine and Channel Manager systems, our sales process has become more dynamic, safer and faster. This allowed us to focus the work of the staff providing direct services to customers witch is the most important to ensure their satisfaction. We were able to improve our sales through release of all the availability of the Pousadas in multiple simultaneous channels. Thus, we optimize the average ticket and better manage periods of high and low season. The systems exhibit a degree of stability and reliability well above the average of other solutions on the market and therefore support it’s hardly necessary. However, when I had to use support services we were always well attended and expeditiously. The fact of being in the cloud allows the access, control and monitoring from anywhere, which ensures flexibility for managers. New needs for improvements and developments have been treated with the teams Newhotel / e-GDS and we are able to improve the systems, especially online sales modules. This shows a concern by the teams Newhotel / e-GDS with the development and monitoring of trends. Therefore, we intend to continue our partnership with you, and appoint you for our partners."