Innkeeper's Advantage

"I have thoroughly enjoyed working with [the Innkeeper's Advantage Team]. They have been friendly, professional, and EXTREMELY tolerant of my technical challenges. They really care that you are happy with your site. I know that they will be available to help me with questions even after the site is complete."

"I was reminded by a guest this morning of what an incredible combination we are... you... your team... Ellen and me... working together to achieve the goals we have for our B&B... we've been working with you several years now... first with your booking system... then switching to your hosting/platform at Innkeeper's Advantage. The best move we've made in our 13 years of innkeeping. I love the way everything works... I can tweak away to my heart's content with your system... if I find something that I think could change in some way to better enhance our site, I know I can count on your team to find some way to fix things to accomplish almost anything we want to accomplish. Our guests thanked us this morning for having such an incredible site... better than all the others they looked at, as they searched where to go for their "special weekend away"... they loved not only the design... but how every question they had was answered as they easily clicked around on the site... they could just book right online then and know exactly what they were getting. When they arrived last night, everything was exactly what they expected and more. Other sites had been vague... they could not find answers to their questions... it seemed almost that they were being forced to call the inn about too many things. You helped us way above and beyond, to get our site to communicate exactly who we are and what we are offering to prospective guests... it helped us to a record breaking year in 2011 in the midst of a major ongoing downturn in the economy. Thank you for that. People find us because of your great optimization of the site... first or second page on google... even if the search criteria is simply "Bed & Breakfast in Vermont"... thank you for that. Thank you for reasonable rates. Thank you for your integrity... for your willingness to always be available on the phone... your willingness to tell us what you think regardless whether we agree or not... your willingness to try new and different things for us... you and your team are always there for us. I have been self-employed for 55 years, with many different business relationships over those years... never have I had one quite like this... thank you for this unique and wonderful experience."

"It is a terrific pleasure working with you and your staff. We can not thank you enough for optimizing our site and giving us the ability to make changes to our own website. The phone is ringing again and the online bookings are coming in. In these tough economic times it's good to know we can work with a company who values our business. Your support is wonderful, and we look forward to working with you for a long time."