Innkeeper's Advantage

"After recently deciding to redesign and upgrade our 5 year-old website, we researched several different potential vendors before deciding to work with Innkeeper's Advantage. Besides their competitive price structure, we felt that IA's flexible and fully-integrated system would give us exactly what we were looking for. We chose the "Premium Plan", with an online reservation system built right into the website, meaning that we won't have to spend money for a separate guest management system. And even though we aren't very tech savvy, the system is designed so that we can make changes and updates very easily on our own. The new design is fantastic and makes the site much more appealing and easier for our guests to use. We're very grateful to the staff for all of the personal attention that they provided throughout the design process. They have been extremely responsive to our questions and have provided great ideas and insight to make sure we maximize the site's impact. We look forward to the success of our new site and to working with Innkeeper's Advantage for many years to come."

"I was reminded by a guest this morning of what an incredible combination we are... you... your team... Ellen and me... working together to achieve the goals we have for our B&B... we've been working with you several years now... first with your booking system... then switching to your hosting/platform at Innkeeper's Advantage. The best move we've made in our 13 years of innkeeping. I love the way everything works... I can tweak away to my heart's content with your system... if I find something that I think could change in some way to better enhance our site, I know I can count on your team to find some way to fix things to accomplish almost anything we want to accomplish. Our guests thanked us this morning for having such an incredible site... better than all the others they looked at, as they searched where to go for their "special weekend away"... they loved not only the design... but how every question they had was answered as they easily clicked around on the site... they could just book right online then and know exactly what they were getting. When they arrived last night, everything was exactly what they expected and more. Other sites had been vague... they could not find answers to their questions... it seemed almost that they were being forced to call the inn about too many things. You helped us way above and beyond, to get our site to communicate exactly who we are and what we are offering to prospective guests... it helped us to a record breaking year in 2011 in the midst of a major ongoing downturn in the economy. Thank you for that. People find us because of your great optimization of the site... first or second page on google... even if the search criteria is simply "Bed & Breakfast in Vermont"... thank you for that. Thank you for reasonable rates. Thank you for your integrity... for your willingness to always be available on the phone... your willingness to tell us what you think regardless whether we agree or not... your willingness to try new and different things for us... you and your team are always there for us. I have been self-employed for 55 years, with many different business relationships over those years... never have I had one quite like this... thank you for this unique and wonderful experience."

"After researching my options online, I found Innkeepers Advantage. Cindy took the time to understand my situation, she gave me the confidence to make the leap, and she helped us to design a website that we really loved. I know how scary it can be to make changes with your business but our business is booming, I save a lot of money in management fees, and I get to provide our guests with the personal touch that makes a small business so special. I really consider this to be one of the best decisions I have ever made. Thanks Innkeepers Advantage."