"New Relic is our main source of truth for how our application is performing in the AWS public cloud. It is allowing us to see everything that’s happening."

“The level of service we provide in Indonesia is only possible because we have New Relic. We have always been impressed with the promptness and speed of responsiveness from the team."

"We chose New Relic based on the features available, its ease of installation and its quick results. Overall cost was important to us so the fact that New Relic was a SaaS offering was helpful. We really liked its simple intuitive interface and shallow learning curve, and, best of all, …

“Similarly, if a pilot lands at an airport and needs fuel, our systems need to be up. We need to be able to figure out when something went wrong and react quickly to fix the issue. Ideally, we can be proactive and identify problems before they become an issue.”

“Whenever we had any application performance issue, we had to log into the system, look at the logs, and then try to troubleshoot what the timeframe was."

“We can look for the specific time a failure occurred and find errors for any given customer. We can then see what error occurred and what time it happened.”

“Our systems are at the center of our product strategy. So, observability has been our engineering focus since day one of operation."

“With New Relic, we can detect issues in minutes, even under sudden load. For example, during a recent spike on a major customer’s storefront, we identified the service causing slowness in less than 15 minutes. New Relic gave us early insights to mitigate the impact and keep our systems stable."

“Within days of instrumenting all our services with New Relic APM and distributed tracing, we were able to identify critical bottlenecks. The visibility was far superior to what we had before. Now teams use New Relic as a single source of truth."

"The rich integration New Relic offers with AWS products and features, and the seamless usability of their tooling helped us quickly scale monitoring across our entire cloud infrastructure."