I would like to express how I am very impressed with your support staff. I have emailed several times, and each time I have received an extremely fast response, which proved very helpful. I am extremely happy with the results we have seen from both the performance and support of Tracker, and have encouraged and recommended it's usage in several departments throughout Philips. I'm glad we are working with a product that has such a reliable customer/technical support service. I will be continuing to recommend it to Philips and other companies I come in contact with.Thanks so much NetResults."