"Despite our robust wireless security, we became aware that our existing system did not allow us to see beyond the 34 channels used here in the U.S. This created a huge security loophole, as employees or customers roaming our stores could use devices on there maining 180 channels and hide …

"With Visual Performance Manager in place, our Business Services Management initiative is poised for success in the short-term and the long-term. Improving the productivity of the IT organization and employees throughout our enterprise translates into a better customer experience and greater customer satisfaction and loyalty, positioning us to be one …